"Great layout and like the big kitchen island. Large windows are a plus! Love the walk in closets. All of the staff are personable and friendly where they great me by my first name. Building is always clean everywhere too. Amazing amenities. Downside is flood peels and it’s the most expensive spot in the area.."
"I absolutely LOVE The Alexan. After moving across the country from a place I called home for 27 years, it's safe to say that after only a month of living here that The Alexan has played a SIGNIFICANT role in making Dallas feel like my new home. The staff is beyond warm and welcoming – you can tell they really make sure to get to know their residents on a name basis; The amenities are unmatched to any other place I toured in the area; The location is unreal – literally a few steps outside and you're on Lower Greenville's most popular street with bars, restaurants, groceries (Trader Joes FTW!), pharmacies (CVS), shops, cafes, bakeries – YOU NAME IT, WE CAN WALK TO IT.
Oh, and how could I forget to mention the dogs that live here are the cherry on top. It's impossible to ever be in anything but a happy mood when you're surrounded by dogs everywhere.
12/10, would HIGHLY recommend."
"Everything from the application process to move-in to asking questions as a result of being in a new home has been seamless. I am thrilled with living at the Alexan Lower Greenville. The amenities are unmatched and easy to take advantage of and living here really feels like home."
"Still really enjoy living here and using all the amenities especially the golf simulator and poolside grills! Appreciate that through frequent use things may get broken from time to time and I love that the Alexan always promptly fixes any issues."
"Great staff at the office and those who are responsible for maintenance. Everyone is friendly who works here. Love the numerous amenities. A nice place to live to be proud to bring relatives and freinds to see."
"Leasing agents are extremely helpful and made our move in experience very smooth and pleasant:). The apartment was in amazing condition when we arrived and the space overall is beautiful. We are enjoying the amenities as well, everything you may ever need!"
"A great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open 24//7 are rarely crowded and the pool area is lovely"
"It's great I love it here is great I recommend you stay here great and I will be happy to help you out with any of the above mentioned items in the article I am not sure what to do with the test and the fact"
"I have had the best experience moving to a new state and city for the first time to transfer into a new job role. Considering that I know I am very particular and needy when it comes to where I live, how the transaction is coordinated and all from working in the real estate industry, Savannah, Kels & Chels are the reason I’m loving living here. They are AMAZING to work with and are so kind, helpful and informative. The rest of the staff and residents I’ve met so far are really pleasant and make this a great new place to live as well. :) Can’t wait to renew for another year … or longer! -Rachael"
"Very nice apartment features and amenities at the Alexan. There are many dog owners which is a plus if you love dogs. The main downside is that if you live near the dog park, dogs are always barking, even in the early hours of the morning, as there are no time restrictions/quiet hours on the amenities."
"We looked at many properties before deciding on Alexan Lower Greenville for our new home. The staff in the leasing office are wonderful to deal with and very helpful. We're looking forward to settling in and beginning to enjoy the wonderful amenities."
"First week living here. Residents are friendly, the staff are punctual and the amenities are top tier. So far the place is living up to the high expectations I had. I love the walkability of the area as well"
"I love ALG, but more so I LOVE the ALG team. Truly the most sweet hearted people who genuinely work to find us solutions, put on member events we actually want to go to and love our dogs as much as we do. Love you guys!!"
"This complex has everything I could wish for and more. The people are fantastic and incredibly accommodating. Everyone should live here! I FEEL LIKE I CAN RELAX, WORK AND HAVE FUN ALL IN THE SAME SPACE. I ALSO LOVE ALL THE PERKS THAT COME WITH THE SPACE."
"great community. Well managed, clean, & awesome amenities. The management team is a phenomenal group and they communicate so well. If somethings ever wrong, you can count on them to communicate proactively and professionally. Highly recommend"
"From the moment I did a walk thru with Kaitlyn, to the day I moved in January 12th, to now its all been such a great experience. The property is so well maintained, staff is so friendly, residents are awesome, even our pool security is a sweet heart. I love living here."
"LOVE this place! Only issue is that my wifi is very slow and I have limited cell service. Other than those two issues I like how friendly the team members and community members are, the facility is clean, and the place is so welcoming!"
"The apartments are beautiful, the location is perfect, the amenities are great, the front office staff are very responsive, there are many resident events, and I love how pet friendly this complex is."
"Apartment complex is good. Had an issue with staff at one point, but they over extended themselves to correct the situation. Pretty satisfied with the complex, other than residents are pretty dirty at times. They do not dispose of their trash properly and do not pick up after their pets."
"Nice place and great location. Personally, I think there needs to be more urgency behind certain repairs. For example, a security gate for the parking garage was broken/open for over three weeks. I sent multiple emails regarding this issue. Then, my truck was broken in to. With a history of bike theft, this issue should have been fixed much sooner."
"The move into the apartment has been phenomenal. The front office has been incredibly accommodating and friendly. I would highly recommend this place to anyone looking for a brand new clean and welcoming environment."
"The Alexan Lower Greenville property has been great! The amenities are beautiful and our apartment is nice. My only complaint is the lack of parking. For two bedrooms, one parking spot is designated outside because there is not enough interior parking."
"Great building/location. Leasing/management knows this & carries that in their lack of urgency w/ customer service. Issues with packages, elevator & parking structure gates occur more often than expected. Often dog poop in hall & pee in elevator for days. Unleashed dogs in hall & elevator. Guest parking spaces have been reduced- maybe 8 spots now for whole building.
Amenities are nice. The maintenance staff are helpful, friendly, kind & very pleasant to interact with. Two pools are nice but many rules - feels like you’re at camp/daycare.
After completing my full lease I wanted to move to a smaller / less expensive unit after setbacks from Covid. I was told I could not “transfer” bc it had the same layout, although it would have been a new lease. My rent was raised around $50 to stay in my unit w/ no regard for my situation despite multiple attempts to resolve in house.
With improvement in customer service, timeliness & prioritizing residents over dollars this place would be 5 ⭐️"
"We love living at the Alexan Lower Greenville! Even during COVID, they worked really hard to give us fun things to do. We had concerts by the pool that everyone could listen to from their balconies and now do fun food nights."
"The Alexan Lower Greenville is so far the greatest place I have lived in Dallas. I love the Lower Greenville location. There’s so many shops and restaurants to walk to. The amenities are SO awesome, especially the massive pools and the golf simulator. I’m a big fan of the community and the frequent events going on. And I love the townhome that I live in!"
"My only complaint is that the gates at the dog park are too loud. People slam them shut every hour of the day. (Still giving a 5 star review because the loudness is due to insensitive neighbors) Please consider adding rubber stoppers or something so it’s not as loud. Other than that, everything is great, and I couldn’t ask for a better complex! Staff is on top everything and the grounds are always clean. Thanks for all the hard work!"
"Alexan Lower Greenville is the best apartment! The neighborhood is really safe, with tons of great restaurants/bars in walking distance. The amenities, from the pool to the two-floor gym, are amazing. Plus, the staff across the office and maintenance team are all extremely helpful and friendly."
"I love it here! There is such a great sense of community here & everyone from the staff to the residents is so friendly. They have great community events and being so close to Lower Greenville is so fun!"
"This is the best apartment complex I have ever lived at! The management team is so friendly and accommodating. I love that the complex is always holding events for the residents and it’s right on Greenville Avenue."
"ALG has a great location and the amenities are amazing. I appreciate the location being so close to the Lower Greenville area. I also appreciate the walkability to many other neighborhoods of Dallas. I would recommend to a friend."
"I’m in love with the Alexan Lower Greenville but especially the leasing office’s friendliness, responsiveness and willingness to go above and beyond in everything they do. I feel so lucky to live here!"
"I have had the best experience moving to a new state and city for the first time to transfer into a new job role. Considering that I know I am very particular and needy when it comes to where I live, how the transaction is coordinated and all from working in the real estate industry, Savannah is the reason I’m loving living here. She was AMAZING to work with and is so so so kind, helpful and informative. The rest of the staff and residents I’ve met so far are really pleasant and make this a great new place to live as well. :) -Rachael"
"I've lived here for over a year now and have really enjoyed it! The staff is super friendly and the location is wonderful! I like being able to walk to fun places in the neighborhood! :) Maintenance is also very friendly and keeps the apartment complex in great condition!"
"Great building with awesome amenities, but difficult to use during COVID to its fullest extent. The from office has been extra communicative and as things get back to normal, will be a great place to live."
"Best maintenance crew, great front office staff. The ALG team is the reason for what should be a 5 star rating. The apartment offers great amenities, however some features are shut down or have been left to not be used. The apartments are great, but the wood flooring is a big miss. Chips , rising up, and discoloration doesn’t happen to “real hardwood”. Overall a great place to live."
"The walls/ceilings are really thin. You can hear everything above you. They can hear everything from you, and when they do, they bang on the floor. It’s not ideal. The pool and gym are nice. Good location too."
"The apartment community is so welcoming. The staff is friendly and the complex is clean. They are doing what they can to make events where everyone still feels safe but joined together as a community."
"Alexan Lower Greenville is a great community! The community just has a home feeling to it. The staff has been great with any issue that arrives. They are very welcoming each and every day. The community has nice and clean amenities. And you also a short walking distance from a lot of different things."
"Everything from move-in to living in the apartment complex has exceeded our expectations so far! Amenities are some of the best in the area, the complex/layout is beautiful, and the staff/residents have been great."
"Overall good experience at the apartment community so far.
I have issues with mail arriving correctly. There also have been sometimes that amenities have been locked even when they are scheduled to be open.
The parking situation is not the best. Paying for a parking spot and requiring residents to have a sticker to park in the garage is a bad idea. Why do I need to be assigned a spot if only one car can park there? If I pay for a specific spot why can't I put any car I want to put there? If it is my parking spot and there is another car parked in my spot I can just get it towed. Having stickers for the garage and punishing people who are renting cars or borrowing cars for parking in their spot by having them be towed is just bad policy.
The outdoor area and the pool area are awesome. The golf simulator is also awesome. The gym is pretty great, would recommend adding 70 - 100lb dumbbell sets.
Overall fun community and helpful staff."
"Amazing location and apartment amenities.
Biggest negatives are animal control and lack of mask wearing in common areas by fellow residents.
This is a pet friendly building, however several (not all) residents do not follow the simple rules--pets not allowed by the pool, on the roofdeck, unattended on apartment patios. Owners consistently do not clean up after their pet in common areas. Expect to see excrement left behind by residents pets.
Mask policy is almost non existent. The leasing staff keep themselves safe behind a large barrier, however the rest of us are left with scant "Masks are always fashionable" signage in elevators. The US has the worst covid rates (both in cases and deaths) globally, yet there is no mask policy to help slow the spread and keep all residents safe. It's disappointing that building management realise the risk for leasing staff, and not the rest of us.
There's room for major improvement, but its all up to building management to step up."
"Living here at ALG has been a great experience! How welcoming was the staff to a new transplant in Texas, with no friends or relatives around. I am looking forward to making new friends and enjoying the best of what this community has to offer."
"Alexan Lower Greenville has exceeded my expectations with exceptional staff and amenities. Everyone who works at the office has been extremely helpful with everything from moving in to making this place feel like your home."
"Love the townhome and the amenities at the Alexan. Having a yard was a huge help with dogs. The price is our only problem as it’s expensive. The location is perfect. Walkable to anything you may need"
"The move-in process was relatively smooth and painless. There was a door that would not unlock at all and created some issues moving in. I would also love to have the ability to keep doors unlocked during the move-in process."
"I enjoy living here. The amenities are very good and everywhere is clean and well looked after. I will say that I feel it is unfair to charge extra for amenities such as storage units or additional parking spaces when the rent is already high."